Articles by Rick Kennedy

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Rick Kennedy

Rick Kennedy is a leader with Centric’s National Business Process Improvement (Lean / Six Sigma) service offering. Rick is a certified black belt and LSS master black belt who has experience applying Business Process Improvements (BPI) across various industries, including healthcare and financial services. He has also worked to improve pharmacy flows, aseptic processes for smoothies, mortgage processes and card services.

Performance Metrics: “If You Can Measure It, You Can Manage It”

Using performance measurement to improve business goals and processes is important. But, it's equally important to use these metrics correctly.

Merits of LSS: How Does Blending Lean and Six Sigma Solve Problems?

Blending Lean and Six Sigma solves business issues. Lean eliminates waste, balances process. Six Sigma reduces variation, boosts performance.